Refund and Return Policy – Nirvedic

At Nirvedic, we carefully inspect, pack, and dispatch every product to ensure it reaches you safely and in good condition. Since our products fall under the wellness and consumable category, we follow strict hygiene and safety standards. Therefore, we do not offer returns or exchanges once the order has been delivered.

1. No Return or Exchange Policy

Nirvedic does not accept returns, replacements, or exchanges for any product after delivery.

All orders placed through our website are considered final sale. Customers are requested to check product details, ingredients, quantity, and order information carefully before placing an order.

2. Quality Assurance

Every Nirvedic product goes through quality checks before packaging and dispatch.

Please note that slight differences in color, texture, taste, smell, or appearance may occur due to the nature of natural wellness products and ingredients. These natural variations do not affect the product quality and will not be considered a valid reason for return or exchange.

3. Damaged, Leaked, or Defective Products

Although rare, if you receive a damaged, leaked, defective, or incorrect product, you must notify us within 48 hours of delivery.

Please share the following details:

  • Clear photos or video of the damaged, leaked, or incorrect product

  • Images of the outer packaging

  • Order number

  • Brief description of the issue

Write to us at [Your Support Email] with the required details.

After verification, our team may provide a replacement or a full refund only for damaged, leaked, defective, or wrong products received.

4. Order Cancellation

Orders can only be cancelled before shipment.

Once the order has been shipped or dispatched, cancellation will not be possible.

Refunds for cancelled prepaid orders, if applicable, will be processed within 5–7 business days to the original payment method.

5. Refund Policy

Refunds are issued only in the following cases:

  • You received a damaged product

  • You received a leaked or defective product

  • You received the wrong product

Once the issue is verified and approved by our team, the refund will be processed to your original payment method within 7–10 business days.

Refunds will not be issued for:

  • Change of mind after delivery

  • Product already opened, used, or consumed

  • Incorrect product ordered by the customer

  • Minor natural variation in color, taste, smell, or texture

  • Delay caused by courier or logistics partner

6. Contact Us

For concerns related to damaged, defective, leaked, or incorrect orders, please contact us:

Email: [Your Support Email]
Website: [Your Website URL]